Cancellation & Refund Policy
CANCELLATION & REFUND POLICY
You have the right to cancel our services. This policy explains how, your statutory rights, and how fees are treated. This is a draft for legal review.
Three-Business-Day Cancellation Right
Under the Credit Repair Organizations Act, you have the right to cancel any contract for credit repair services within three business days after signing it, without any penalty or obligation. This right cannot be waived or limited by us.
How to Submit a Cancellation
You may cancel by calling 252-505-9414 or using our Contact page. [ Placeholder — mailing address and cancellation form pending legal review. ]
Notice of Cancellation
At enrollment, you will receive a completed Notice of Cancellation form showing the date by which you may cancel without charge. You may use this form or any other written notice to cancel within the three-business-day period.
Treatment of Fees and Refunds
If you cancel within the three-business-day period, you will not be charged for services. Because advance fees for credit repair services are restricted, no enrollment fee is collected before legally permissible services have been performed. [ Placeholder — exact refund timing and treatment pending legal review. ]
Cancellation of Ongoing Services
You may cancel ongoing monthly services at any time by contacting us. Cancellation takes effect as described in your written service agreement. Required credit monitoring is a separate subscription and must be canceled directly with the monitoring provider.
Contact
For cancellation questions, call 252-505-9414 or visit our Contact page.
This document is provided as a draft for review and is not legal advice. Final terms are subject to legal review and may change before enrollment is activated. Last updated October 2026.